Our Secret: Unsurpassed Aptitude, Dedication and Passion

In the movie Apollo 13, the engineers at NASA's Mission Control saved the Apollo crew using only items aboard the spacecraft. That’s what we do at ClearPointe. If your round peg process develops a square hole problem, our team of engineers can solve it. We have the ingenuity to fix anything - 99.9% of the time before you even know about it.

Our Technology: We Built Our Own Microsoft System Center Hosted NOC

ClearPointe started out building enterprise level NOCs for a very large company. We saw an opportunity to take these same principles of functionality, reliability and availability and adapt it for the small and mid-sized business.

Most shops resell NOC space from other service providers and few have attempted to build a Microsoft systems center hosted solution due to the complex security, naming service, and routing dependences needed to deploy system center tools across multiple domains and networks. We did. Our 24/7 EYES ON™ NOC is the perfect affordable solution for small to mid-sized businesses.

Our Proprietary Operations Framework

Just as importantly, we also took the same protocols, knowledge and expertise from the enterprise level, and adapted them for the small and mid-sized business.

• Processes and procedures for a complex Microsoft Systems Center NOC
• Library of customized scripts and Smart Agents™
• A secure framework, the "One Way Mirror™"
• Use of and adherence to the ITIL, SAS70, and GAP for IT
• Use of consistent security templates, processes and procedures

All our clients today benefit from our experience and proven proprietary methodology. We are operational 100% of the time. We take care of problems before you even know about them.