Server Management

Your servers are monitored and managed remotely and in real time - all the time.

 

What We Manage

  • Active Directory Services - including Windows Active Directory and DNS
  • Messaging Services
    • Availability and performance of your e-mail server-based messaging sub-system
    • Keeping your e-mail system healthy - configuring your e-mail system, creating and purging mailboxes and troubleshooting problems
  • Citrix Services (where applicable)
    • Warnings, errors, and performance indicators are evaluated and escalated as necessary
  • Database Management Services - includes database servers and engines
  • Web Site services - we monitor availability and verify user access to your Web pages via a searchable text string
  • Systems Management Services - includes servers and databases
  • User availability and performance
  • Voice-Over-IP

 



 

 

"With the help of ClearPointe, I have been successful in keeping the City up and running for the past 3 years. Approximately a year and a half ago, we migrated to a new version of Windows. The transformation went smoothly and quickly. We experienced no downtime, thanks to ClearPointe."


 

Systems Administator,
Local Government