Vendor Maintenance Agreements

It is an inconvenience in more ways than one when computer equipment breaks down. Someone in your business is going to spend hours on the phone with the manufacturer and then coordinate the resolution or replacement of the problem. In the meantime, other people’s productivity is going to be disrupted.

 

We can free up that time for you. We manage vendors on your behalf and maximize your existing vendor maintenance agreements for both hardware and software. We help troubleshoot through the issues which typically results in faster resolution times.



 

 

"With the help of ClearPointe, I have been successful in keeping the City up and running for the past 3 years. Approximately a year and a half ago, we migrated to a new version of Windows. The transformation went smoothly and quickly. We experienced no downtime, thanks to ClearPointe."


 

Systems Administator,
Local Government