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In the movie Apollo 13, the engineers at NASA’s Mission Control saved the Apollo crew using only items aboard the spacecraft. That’s what we do at ClearPointe. If your round peg process develops a square hole problem, our team of engineers can solve it. We have the ingenuity to fix anything - 99.9% of the time before you even know about it.
Our secret lies in our technology and the unsurpassed aptitude, dedication and passion of our team.
Microsoft Systems Center Hosted NOC
ClearPointe started out building enterprise level NOCs for a very large company. We saw an opportunity to take these same principles of functionality, reliability and availability and adapt it for the small and mid-sized business.
Few shops have attempted to build a Microsoft systems center hosted solution due to the complex security, naming service, and routing dependences needed to deploy system center tools across multiple domains and networks. We did. Our Microsoft systems center hosted NOC is the perfect affordable solution for small to mid-sized businesses.
Our Proprietary Operations Framework
Just as importantly, we also took the same protocols, knowledge and expertise from the enterprise level, and adapted them for the small and mid-sized business.
- Processes and procedures for a complex Microsoft Systems Center NOC
- Library of customized scripts and Smart Agents®
- A secure framework, the “One Way Mirror™ ”
- Use of and adherence to the ITIL, SAS70 and GAP for IT
- Use of consistent security templates, processes and procedures
All our clients today benefit from our experience and proven proprietary methodology. They know they can count on us to keep them operational 100% of the time.
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"With the help of ClearPointe, I have been successful in keeping the City up and running for the past 3 years. Approximately a year and a half ago, we migrated to a new version of Windows. The transformation went smoothly and quickly. We experienced no downtime, thanks to ClearPointe." |
| Systems Administator, Local Government | |
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ClearPointe Senior Architect, John Joyner, authors comprehensive guide for Microsoft System Center Operations Manager 2007 |
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