We Take Care of Problems Before You Even Know About Them

Like NASA mission control must take care of problems before they interfere with mission-critical resources, ClearPointe continually monitors and manages your systems around the clock. The moment we detect a problem, we fix it - 99.9% of the time before you even know about it.

24/7 EYES ON™ Network Operations Center

Our Smart Agents™ monitor and manage your systems and applications around the clock. We are fully staffed with engineers on duty at all times. We are not a virtual NOC. We built our own from the ground up. You have access to real people 24 x 7 x 365. Currently we monitor and manage thousands of devices throughout North America.

Technology Consulting - Turning your IT into a strategic asset

Whether it's designing, supporting or administering your systems, we'll help you leverage your network to optimize your business operations. We can provide an assessment to determine upcoming business needs and properly plan for the future.

Our Approach:

Failure is Not an Option - Operational 100% of the Time

We take ownership and make things work, even when the problem isn't ours. For us to flip a problem back to the client is a failure to us. We will "hang in there" with you until the problem is resolved - even if that requires multiple hours of troubleshooting with you on the phone; even if it happens on the weekends or after hours.

We Find a Way, or Make One "Aut inveniam viam aut faciam"*

Our relationship with you is a partnership, and we take it seriously. You can count on us to help you above and beyond staying connected and operational. For example, we can help you with:

• Staying current on latest IT information
• Answering technical questions
• Providing staffing for infrastructure maintenance
• Supplementing smaller or strained IT staff
• Ordering equipment and software
• Technology upgrades
• Technology Project Management
• Disaster tolerance solutions for business continuity

* Latin for "I shall either find a way or make one."