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Managed Lync Services
Live ChatNow you can have a reliable, secure unified communications platform that connects your people everywhere on any device with ClearPointe’s Lync services.
Service details
- Comprehensive Remote Monitoring and Management with automated performance reporting. 24X7X365. Optional management of Active Directory, SharePoint and Exchange services.
- Proactive monitoring and management identifies, logs, and resolves Lync issues without having to interrupt employee communication and maintains pool availability.
- Network Load Balancing Monitoring and Management ensures hardware and software is constantly available, has capacity, and performs optimally.
- Anytime, Anywhere Access to Lync services through mobile and remote devices ensures secure and robust access to contacts, conference calls, and availability changes.
- Continuous Patching, Update and Upgrade Management ensures your unified communications infrastructure is always secure and available.
- Optional Migration Support from industry-leading Microsoft Certified Lync consultants can help you migrate to a Lync solution or integrate Lync with your current PBX to reduce overall communication costs.
- A full suite of Design Services to help your organization and its systems operate at optimal performance.
Every ClearPointe Managed Service also includes:
Our financially-backed Service Level Agreements to ensure problems are resolved before you ever see them, and an enterprise-class 24/7 EYES ON™ NOC packed full of Microsoft Certified experts watching your environment 24X7X365. All backed up by our unique Rapid Response Guarantee.